Essentially, the plan addresses the who, what, where, why and when of recovery. Goal number one is to reduce the risk profile of the business. Goal two is to be well prepared so the impact of any disruption is minimized. Overall, the objective of the plan is to effectively minimize the chances of disruption and, if there is a disruption, to quickly implement the recovery and get the business or organization working again. The "why" is to maximize business continuity and minimize damages to company assets. Ultimately, the goal is to protect the organization from the key risks identified and to effectively implement the recovery strategies.

The "what" is a clear, detailed, but focused business continuity and disaster recovery plan, a plan that provides a successful road map to minimize business interruption and maximize business continuity.

The "who" refers to the teams. The recovery effort is focused through teams. While the Emergency Management Team is the leader of the recovery efforts, other teams could include: IT, telecommunications, facilities and power, customer relations, public relations, billing, customer service, and human resources.

The "where" is, of course, company facilities, but it’s also other alternate sites, location of all employees and the ability to find and communicate with employees. Effectively organizing and deploying employees is the most fundamental requirement for successful recovery.

And finally, there is the question of "when." Unfortunately, hackers, hurricanes, fires and other risks seldom follow our agenda. The "when" we can control is the "when" of lowering the company’s risk profile by implementing solutions before the problem develops. "When", of course, also has to do with the priorities of the recovery. These hopefully would be in place as a result of selecting effective strategies.

If you don’t know where you’re going, any road will get you there. The business continuity and disaster recovery plan is the road map to get you to your destination of minimizing risks, mitigating damages and reducing your risk profile.

About The Author

Robert Mahood has significant technology and management experience in data communications, internet, storage, disaster recovery and data recovery. He is currently the president of Midwest Data Recovery. www.midwestdatarecovery.com

bmahood@midwestdatarecovery.com, 866 786 2595, 312 907 2100

Like all plans, there is an ultimate goal to achieve. The goal in a business continuity plan is simply that: to continue your business in the face of a disaster or a disruption. A business continuity plan is not just for a disaster. It’s also for the smaller things in life, like your friendly neighborhood burglar who decides to borrow all of your computers or the small power interruption, which causes loss of data and downtime or the fire five floors below you, which causes a 5 hour building shutdown. These are a few of the many things, which do occur every day and do happen to companies like yours.

Disaster recovery has traditionally been associated with computing systems and data storage and recovery of data. Different than business continuity, disaster recovery is focused more on after the fact, quickly and effectively recovering from a disaster or disruption.

There are many good sources of information on both business continuity and disaster recovery. Some of the more authoritative sources are: Disaster Recovery International (www.drii.org), Disaster Recovery Journal (www.drj.com), and Global Continuity (www.globalcontinuity.com).

It’s, of course, not realistic to think that you can guard against every risk. However, through risk analysis, business impact analysis, selecting effective strategies, documenting detailed recovery plans and testing your plans, you can significantly reduce many of your risks, often in a very cost effective way. You have an important management responsibility to safeguard company assets. Reducing your risk profile through a well thought out business continuity and disaster recovery plan is an effective way to do so.

About The Author

Robert Mahood has significant technology and management experience in data communications, internet, storage, disaster recovery and data recovery. He is currently the president of Midwest Data Recovery. www.midwestdatarecovery.com

bmahood@midwestdatarecovery.com, 866 786 2595, 312 907 2100

Backups of company data are carried out for two main reasons. The first is to cater for those times when a document is inadvertently deleted or damaged and you wish to recover the original document; the second is as part of a disaster recovery plan in case something catastrophic happens to your computers (e.g., victims of a fire or theft).

Backups cost time, money and effort to implement, and they are of no value right up until the time you need them. This means they tend to be given a low priority, but ultimately they may easily represent the difference between your business surviving and failing. In this TipSheet, we look at the most common mistakes businesses make with backups.

1. Backup often

Re-entering data is tedious and frustrating. Backing up your company data once a week means that the most you should ever have to re-input is one week’s worth Backing up your company data once a day means the most you should ever have to re-input is one day’s worth. Frequent backups lessen the impact of data loss.

2. Don’t keep any volatile data on desktop PCs

In many organisations, documents are kept on the hard drive of desktop PCs. It is unlikely that this is backed up regularly, if at all. A PC can easily be replaced: last week’s quotations may not be so easy to replace. In particular, check that email is not stored on the local hard drive (this is very common in small to medium size businesses). All documents, spreadsheets, email, etc should be kept on a central server, which is in turn backed up regularly.

3. Automate the backup process

Backups are tedious to do. At 6:30pm, most people would prefer to set off home or join colleagues in the bar rather than stay in the office to find the correct tape and start a backup. Automating tedious tasks means they get done.

4. Monitor the backup process

While automating backups is a good idea, do check that they are running correctly. Make sure new files are being backed up; make sure the files of new users are being backed up. A quick check once a week could avert a much more serious problem later.

5. Keep backups offsite

If your business premises suffer a fire or flood, it is likely that backup media will be lost as well. Fireproof safes only protect media for a given time, typically one hour - if you use one, check the manufacturer’s specification. If you always keep your backup tape in the server then when it is stolen the thief will probably throw the tape away. It’s worth nothing to him, but it could represent bankruptcy to you.

6. Produce a "backup recovery" manual

A major disaster is not the time to try to remember how to recover data from your backup media. Have an idiot-proof, step-by-step procedure written - with a copy stored off-site - detailing how to reinstate your company data.

7. Test the recovery procedure periodically

Without warning, give the backup recovery manual to a member of staff and see how long it takes them to recover data. Many organisations never do this! No one involved with creating the manual or the backups themselves should be involved in the test. The results of the test should be analysed and the manual updated accordingly. A recovery test should be carried out at least twice a year. This proves both that the backups themselves are usable, and that your organisation understands how to use them if necessary.

About The Author

Keith Edmunds has been helping companies get the most from their IT investment for over twenty years. He is the Managing Director of Tiger Computing Ltd (http://www.tiger-computing.co.uk) and may be contacted at keith.edmunds@tiger-computing.co.uk

If you’re like most small business owners, your computer data backups are one of those things that you rarely pay attention to. Computer data backups are kind of like flossing your teeth and eating low-fat, high-fiber foods… everyone knows what they’re supposed to do… but how many REALLY do these things religiously?!?

Unfortunately when it comes to your computer data backups however, complacency can be very dangerous. Of course, it’s always a good idea to have a local computer service company that you can rely on for advice on selecting and maintaining your computer data backups. But, unless you’re prepared to put a full-time PC support person on your company’s payroll, it’s really important that you get some basic understanding of the major issues with computer data backups.

So here’s a compilation of some really crucial tips on computer data backups that I’ve put together, after nearly 15 years of helping small businesses protect their valuable computer data files.

Test your computer data backups regularly and monitor their log files.

To be effective, computer data backups must be highly automated to ensure that jobs are launched consistently and correctly, but your computer data backup system also needs to be watched over diligently to make sure it continues to function reliably.

Unfortunately, monitoring the computer data backup system generally isn’t a priority until something goes wrong. By then it’s too late…. Like the article title says, “Test Now or Cry Later!”

People have a strong tendency with a computer data backup system to set it and forget it. Automation clearly has many benefits, but a totally hands-off approach can be very dangerous if no one is overseeing your computer data backup process.

Test and Then Test Again: VERY Important with Computer Data Backup Systems

With any newly installed computer data backup system, don’t assume everything works correctly right out of the box. Even more important, don’t take for granted that your backup system will continue working indefinitely. You need periodically to restore some folders and files from your backup media to validate that your computer data backup system still works.

If your automated computer data backup routine is configured to include a verify run with each backup job, testing a sample restore job monthly should be adequate. However, if you have an extremely low tolerance for risk, you may want to simulate a sample restore job once a week.

The Hazard of Moving Parts and Open Design with Computer Backup Systems

Why do you need to take these precautions if you’re purchasing a reliable, business-class computer data backup system to start with? Typically, a tape drive or other backup device is one of the few components in a PC or server that still have moving parts.

As a result, it’s more prone to mechanical failure. In addition, because a backup device generally is open, as opposed to the sealed design of a hard drive, it’s easy for the inside of the computer data backup system device to attract a significant dust buildup in a relatively short period of time.

Sample Restore Jobs and Cleaning Tape Heads of Computer Data Backup Systems

Testing a tape for a sample restore job is also a great time to clean the heads of the backup drive if your backup system requires this kind of maintenance.

Restoring a few hundred megabytes (MB) of data to a scratch directory and running a head-cleaning tape should take no more than 15 to 30 minutes.

When running a test restore job, always restore the data to an alternate server folder path, so as not to disrupt the use of any shared folders.

Building a Computer System Backup and Restore Procedure Checklist In times of crisis, the most crucial issue becomes how quickly you can get the data back onto your system, undamaged. So, as you build your computer data backup system, be sure to document your test procedures into handy checklists.

This documentation also can be great for cross-training and crucial for avoiding panic during an emergency. Be sure you have a hard copy of this documentation next to your system and stored off-site with your backup media.

Watching the Log Files of Your Computer Data Backup System

In addition to running test restore jobs, you must inspect your computer data backup system log files daily. When the backup system is first installed, take time to get familiar with the way log files look when everything is working. This way, if something goes awry, you’ll be better prepared to pinpoint the nature of the problem immediately.

As network operating system (NOS) suites and backup software have become more sophisticated, it’s now possible to monitor backup system log files remotely and more proactively. In most cases, the backup system log files are just plain text (.txt) files.

Many third-party tools and utilities, as well as those included with Microsoft BackOffice Small Business Server (SBS) and Microsoft BackOffice Server, can automatically e-mail or fax a backup system log file at a preconfigured time.

Automatically and Remotely Monitoring Tape Backup Log Files

Many computer consultants have their small business clients’ log files automatically e-mailed to them daily, so the consultants proactively can watch out for potential problems with the computer data backup system.

However, don’t think this proactive monitoring is limited to professional consultants. If your company has one or more branch offices you support from a centralized location, you also can use a similar method to monitor backup system health in remote locations.

For greater flexibility, you can set up an e-mail alias so the computer data backup system log file automatically is sent to you, your second-in-command and perhaps an external computer consultant – so you are all kept in the loop. Also, this way, monitoring continues even when you’re out of the office or on vacation.

The Bottom Line

If your small business depends greatly on its computer systems, backing up your data is not optional… and it is not something that can be casually brushed to the back burner.

Use the computer data backup tips in the articles to help you become a more IT-aware small business owner. And remember, when it comes to computer data backups, “Test Now or Cry Later”. The choice is yours.

Joshua Feinberg is a 15-year veteran computer consultant, an internationally recognized expert on small business computer consulting. He has appeared in dozens of business and IT trade publications including American Express OPEN Platinum Ventures, Entrepreneur, Inc, SCORE, Small Business Computing, and USA Today. To learn more about Joshua’s money-savings tips for small business PC support, visit his site at http://www.PCSupportTips.com

It’s 10pm. Do you know where your data is?

Data. Small bits of information clustered together to make Word files, documents,pictures, MP3s, HTML etc. We work on our computers every single day never sparing a thought for all those millions of chunks of data spread all over our hard disks. The data is there and it does it’s job.

Until of course the data is not there anymore.

72 hours ago I suffered from massive data loss. There were no hackers involved. No power surges or lightning strikes. Just wear and tear on my hard disk. 20 Gigabytes of business and personal information gone forever. Passwords, HTML files, ebooks all gone. I didn’t lose any sleep though. Why? Simply because this was my secondary hard disk that was only used as a backup drive. All my critically important data is safely stored elsewhere.

Picture this scenario. You sit at your computer, turn it on and nothing. Dead. You’ve just lost everything you’ve worked on for the last 12 months. All your Adwords campaigns, website templates, ebooks, Excel files. Everything. How do you feel? How do you go about recovering?

70% of companies who suffer serious data loss go out of business within 12 months.

The truth is that most people never recover from losing all their data.

What can you do to prevent this happening to you? Backup.Backup. Backup. Use a backup system.

How do I backup my data?

You could use a zip drive, a CDR/DVD writer, a USB drive or an secure online storage service. Using any of the above is far better than using nothing at all and hoping for the best.

Data loss cost US businesses in excess of 18 billion dollars in 2003.

How often should I backup my data?

You should backup all important data on your PC at least once a week. An easy way to do this is to use a rotating backup system. Get 4 blank disks . Label these disks Week 1, Week 2, Week 3 and Week 4. At the start of the month make a fresh copy of all your critical data on the Week 1 disk and continue this process on Week 2, 3 and 4. Following this procedure ensures that no matter what happens your stored data will never be more than 1 week old and you’ll also have 3 other copies of your data stored away that are less than a month old. Simple. Effective.

What software do I need?

Microsoft Windows has its own backup software included. Apple Mac users can take advantage of Apples Backup software and iDisk backup service.

How soon should I do this?

Now. Even using floppy disks start the process of backing up your data today. The sooner you start the safer your data is.

Human error and hardware failure account for 76% of all data loss.

The cost of recovering from a major hardware failure such as a hard disk crash can be massively reduced by keeping a backup of your data.

You’re worked hard to build up your business. Don’t throw all that hard work away by not taking the proper steps to safeguard your critical information.

This article was provided courtesy of BackupAdvice.com where you’ll find lots of useful information on computer backups

If you have spent the time to increase your computer’s performance by setting up a hardware RAID array, you owe it to yourself to invest a little extra time and effort in maintaining the hard disks in your setup. Following these tips will help limit the need for data disaster recovery in the future.

1. If you are copying information from an old harddrive onto those being used in your array, be sure to keep the old disk around for a while. That way, if you discover any faults or errors in your raid array, you will still have your original data to work with.

2. Make sure you choose the raid level that works best for your needs. If you are just in need of faster reads and basic redundancy, RAID Level 1 may be your ticket. This basic level Redundant Array of Inexpensive Disks ensures against data loss by incorporating 2 drives - one mirroring the other. Although the cost per megabyte is higher, the increase in speed and protection against data loss are well worth it.

3. If you are setting up a multi-user enviroment, creating a 3 or 5 drive RAID-5 array may be your best choice for speed and data protection. Keep in mind though, if your requirements are write performance sensitive, there are better alternatives.

4. If you are trying to decide between a software based or hardware based RAID array, remember, hardware based arrays do not require software to boot, have the logic within them and as such are much more fault tolerant. Stick with a hardware array if you are concerned about disaster recovery planning!

5. Despite the increase in speed and performance using RAID arrays, files can still become disorganized and corrupted. Be sure to run your preferred software for scanning and checking your disks on a regular basis.

If you think taking the extra time to follow these tips and care for your RAID array sounds tedious, take a few moments to check out the cost of raid data disaster recovery. That alone should make you realize that your efforts are not in vain!

James B. Allen blogs regularly about disaster recovery planning. To learn more about data recovery and other aspects of disaster recovery, visit James at: DisasterRecoveryData.com

As a home computer owner, one of the greatest threats to your information and to your wallet, is hard disk failure. When your drive crashes, you will quicky realize how valuable the information you can no longer access is.

And when you start searching for disaster recovery services, you will be surprised how much it will cost to recover that data. Here are a few tips to help you prevent a data disaster on your harddisk.

1. If you have an older hard drive, be sure to run free tools like Data Lifeguard software to check the current condition of your drive. By discovering any problems before they crash your disk, you’ll have a chance to copy your information before all is lost.

2. When the time comes to copy your data from one disk to another, remember to keep the old hard disk. You’ll want to make sure you have a backup while you give your new drive some time to make sure it is running well.

3. Even on new computers, files on your hard drive can become disorganized over time. Make sure to run your favorite defragmentation program regularly.

4. Partioning your disk can also help improve performance. Make sure to do this from within your operating system if your disk already has partitions on it. This can often be done through your operating systems management console.

5. Do not ignore any problems that crop up. If your computer starts acting strangely, running slower, or giving your error messages, run a scan disk or CHKDSK immediately. Remember, it will be much cheaper to repair your hard drive prior to a total crash!

If you think taking the extra time to follow these steps to care for your hard disk seems time consuming, I recommend you check out the cost of harddisk data recovery. You’ll quickly realize the value of these tips!

James B. Allen blogs regularly about disaster recovery planning. To learn more about data recovery and other aspects of disaster recovery, visit James at: DisasterRecoveryData.com.

With the value on information rising day by day, one of the greatest threats to businesses of any size is data loss. If the data centers in your business have ever experienced a hard drive disaster, you quicky realized just how valuable the information lost is.

And then, the situation becomes even worse, when you realize how much it is going to cost for a disaster recovery specialist to try and retrieve or restore your data for you.

Here are some basic tips for avoiding such a situation.

1. If you company is using older computers, be sure your tech support is regulary checking for any problems on your hard drives. By discovering problems before they have a chance to wreak havock on your data, they will have an opportuntiy to back the data up before it is no longer retrievable.

2. Make sure your techies are giving you the old hard disks when they do hard drive upgrades on your systems. Even when the information has been copied onto new disks, the old drives still contain all your valuable data. You don’t want this getting into the wrong hands. Plus, it is always good to have a backup while the new hardware is settling in.

3. Especially in a fast paced office environment, the thousands of computer files can become disorganized over time. Make sure your computer support is running defragmentation programs on a regular basis.

4. Keep the operating systems the same across all machines in your office. This will help prevent hard drive corruption from various users incorrectly installing programs on a system they are not familiar with. Better yet, leave program installation, removal and system partitioning to your tech support.

5. Make sure employess report any problems that crop up on their machines. If even one computer starts acting strangely, running slower, or giving error messages, have support run a scan disk or CHKDSK immediately. Remember, it will be much cheaper to repair one computer’s hard drive than to pick up the tab after a total system disaster!

Keeping the following tips in mind when creating your data loss disaster prevention plan will help limit not only headaches, but losses to your bottom line.

James B. Allen blogs regularly about disaster recovery planning. To learn more about data recovery and other aspects of disaster recovery, visit James at: DisasterRecoveryData.com.

Six months ago my computer crashed. When I turned my computer on it would not load Windows XP and so I could not get into my two hard drive files. As an author and writer of ebooks, I had all my files in two hard drives without any other backup. At first, I panic. The thought of losing all my data files and writings was unthinkable. Then I got angry with myself for letting myself get into this situation.

Have you ever felt the terror, fear, and then anger connected with losing data that you value so much? I started to think about the different ways I could try to get my data. After trying different things, I knew I could not recover my data by myself. I finally gave in and knew that I need help.

I thought about pulling the hard drives out or taking my computer to a data recovery service. As I looked in the yellow pages and through goggle search for local data recovery computer services, I was able to find a few. I knew it was going to cost me a few dollars, but I needed my data and I needed my computer to do my work.

Finally, I decided to call a computer friend of mine that had done some work for me in the past. After he tried what he could with his knowledge, he could not get windows to open. So here is what we decided was the best course of action:

* Buy a new 120-megabyte hard drive

* Format and install Windows XP on the new hard drive on another computer.

* Remove one hard drive C from old computer and install new hard drive on old computer

* Copy files from drive D that was left on old computer onto new hard drive

* Remove drive D old computer and install drive C

Job complete. With the new hard drive now call drive G, I now had drive C with all my old data and drive D with my old data.

There would have been many other ways to configure and transfer old hard drive data but this one worked for me and I was happy because I could access my files.

Cost was $150 for my friend and $100 for 120 MB hard drive and about a week of lost productivity.

I don’t know what cause my computer to fail but I could have been a virus. If your computer crashes, can you afford to be a week without your data? As an individual, maybe you can fix it yourself or with the help of a computer expert. For a company computer you will need the help of a data recovery service if you don’t have a resident IT person.

Rudy Silva has a degree in Physics from the University of San Jose. He is author of ebooks and has a variety of sites on various subjects. For more information on data recovery methods and techniques check out his site at: http://www.datalostandfound.info

All computers and their components are subject to failure. In fact sooner or later every business will be confronted with some type of computer failure. The largest threat to businesses during a failure will be some type of data loss or data corruption. While the causes of data loss and data corruption vary, not all are easily fixed.

When a data loss or data corruption occurs, many times the only option is to restore the data from a previously created backup of the affected data. Many businesses today over look the importance of data backups until they suffer the unexpected loss or corruption of valuable data. Once this occurs it would be too late, unless the business is lucky enough to restore the data by physically recreating all the affected files from scratch. This of course is only possible if they have a hard copy or another source from which to recreate the data. It will also cost the business a valuable amount of man hours in recreating the data as well. That is if they are lucky enough to be able to even recreate the data in the first place.

If your business has made backups of all data stored on the hard drives, restoring that data will go much more quickly and require a lot less effort. It will also require a lot less man hours and tears shed over the loss that has occurred.

Today there are many options available to businesses for storing and backing up their data. Some of the options available are tape drives and tape libraries, CD-R’s and CD-RW’s to DVD technologies. There is also the option to use NAS (Network Area Storage) and SAN (Storage Area Networks) and even remote backups over the internet. Even Windows XP/Server 2003 offers a restore point in case your system becomes corrupted. Of course just having these tools available to you is not enough. They need to be used properly and on a continuous basis to be effective.

Sooner or later all systems will face some type of failure that will require a restore from backup. The point is to perform those backups so they are there when you need them.

It is recommended that you sit down with your systems administrator to create a backup plan for your business immediately if you have not done so already. Also recommended, is that you review your backup plan yearly as well. When discussing your backup plan there are certain options to consider. Such as how often to perform the backups and what type of backup media is best suited for your business. Depending on your type of business and how much your data changes from day to day you may want to perform backups weekly, daily, or several times per day. For most small to mid-sized businesses I would recommend a full backup once per week with incremental backups at the end of each work day.

You will also want to consider whether or not to keep some of your backups off site in the case your business is affected by some type of natural or man made disaster. In addition you may also want software to monitor your backup process in order to ensure that your backups are not corrupted as well. This is a common experience with some types of backup media as well.

Finally you may also want to perform a system restore on an occasional basis so that you can check the effectiveness of the restoration process that you have set in place and to practice it so it goes as smoothly as possible.

Following these steps may be essential to your business continuity should your systems fail and you suffer a loss or corruption of data. Setting up a backup plan as well as a restoration plan will also go a long way in ensuring your business operations if you run into a system failure. This would help establish a “who is to do what” list if your systems should fail.

Failing to backup your business data, especially mission critical data is nothing short of a recipe for disaster. Nothing is as important to your business as the data that sits on the hard drives of your systems.

Copyright, Keith Erwood, Dynamic Network Technologies, © 2005 All Rights Reserved

Keith Erwood is the head consultant and owner of Dynamic Network Technologies, a computer consulting and services business in New York City. Visit us at Dynamic Network Technologies